1. Who We Are
Tattoos and Tears CIC (“we”, “our”, “us”) is a UK-based Community Interest Company dedicated to supporting individuals through education, rehabilitation, and faith-based initiatives. We are registered in the United Kingdom and operate the website at [insert website URL].

2. What Information We Collect
We may collect and process the following types of personal data:

• First name and last name

• Email address

• Organisation name

• Telephone number

• Feedback provided via post-session forms (from individuals or organisations)

• Payment and transaction information when purchasing products or making donations

3. How We Use Your Data
Your data is used for the following purposes:

• To contact you in response to your queries or feedback

• To deliver services and manage event/session participation

• To process payments and donations

• To improve our website and services

• To maintain internal records

• With consent, to provide you with updates or marketing communications

4. Legal Basis for Processing
We process your personal data under the following lawful bases:

• Consent (e.g. opt-in forms)

• Performance of a contract (e.g. session bookings, purchases)

• Legitimate interests (e.g. collecting feedback)

• Legal obligation (e.g. financial recordkeeping)

5. Data Sharing and Storage
We do not sell your personal information. Your data may be securely shared with trusted service providers (e.g. payment processors, IT support) solely for the purposes outlined above. All partners comply with data protection laws.
Data is stored securely in encrypted systems based in the UK or EEA. We retain your data only for as long as necessary.

6. Your Rights Under UK GDPR
You have the right to:

• Access your personal data

• Rectify inaccurate data

• Request deletion (‘right to be forgotten’)

• Restrict or object to processing

• Withdraw consent at any time

• Lodge a complaint with the Information Commissioner’s Office (ICO)

7. Cookies and Tracking
We may use cookies or similar technologies to enhance your website experience. Details are available in our Cookie Policy.

8. Payment Processing
All payments and donations are handled by secure, PCI-compliant third-party providers. We do not store full payment card details on our servers.

9. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices.

10. Contact Us
If you have any questions about this policy or wish to exercise your rights, please contact:

Email: tattoosandtearsuk@gmail.com
Postal Address: 12 Caldy Road, West Kirby, Wirral, CH48 2HG, United Kingdom